Returns & Exchanges

At Sewing Parts Online, we want you to be completely satisfied with your purchase. If a part doesn't fit or meet your expectations, you can return most items within 60 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all manuals and accessories are included to qualify for a full refund.

• 3.
  Label and Ship

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned parts, your refund will be processed back to your original payment method within 7 to 10 business days.